How does the State Long-Term Care Ombudsman Program aim to assist residents?

The State Long-Term Care Ombudsman Program focuses on advocating for the rights and well-being of individuals residing in long-term care facilities, such as nursing homes and assisted living facilities. One of its primary goals is to address and resolve complaints made by residents, which may relate to issues like inadequate care, violations of residents' rights, or mistreatment. Additionally, the program works to educate residents and their families about their rights and the services available to them, empowering them to voice their concerns and seek appropriate solutions.

This advocacy role is essential in ensuring that the voices of residents are heard and that they are treated with dignity and respect within care facilities. By concentrating on resolving complaints and protecting the rights of residents, the Ombudsman Program plays a crucial part in maintaining standards within long-term care settings and helps to improve the overall quality of care that residents receive.