What is the main advocacy focus of an ombudsman in long-term care?

The primary advocacy focus of an ombudsman in long-term care is to advocate for the rights and well-being of residents. An ombudsman serves as a vital resource for residents in long-term care facilities, addressing complaints, improving the quality of care, and ensuring that the residents’ voices are heard. Their role includes investigating issues related to care services and policies, assisting residents in resolving conflicts, and promoting a better quality of life within the facility. This advocacy is aimed at empowering residents, protecting their rights, and ensuring they live in a safe and dignified environment.

Other options do not align with the core function of an ombudsman. For instance, while ensuring facilities are profitable and training staff on regulations may contribute to the overall operation of a long-term care facility, these activities are not the main focus of an ombudsman’s role. Additionally, providing entertainment for residents, while beneficial to their overall well-being, does not represent the primary advocacy responsibilities associated with an ombudsman position in this context.