Who is an Ombudsman in the context of long-term care?

In the context of long-term care, an Ombudsman serves as a certified advocate for residents. This individual's main role is to represent the interests and rights of those living in long-term care facilities, ensuring that they receive appropriate care and that their voices are heard regarding any issues or concerns. Ombudsmen work to resolve conflicts, address complaints, and provide information to residents and their families about their rights and services available to them.

By acting as a liaison between the residents and the facility management or governmental bodies, the Ombudsman plays a crucial role in promoting the well-being of individuals and improving the overall quality of care in long-term settings. This advocacy position is essential for safeguarding the rights and dignity of residents, making option B the most accurate description of an Ombudsman’s function in long-term care.